Return to Sender (RTS) requests are made to return orders to the warehouse from which they were originally shipped. These requests are often linked to cancellation requests, providing an alternative when cancellations are not feasible. For orders in
In cases where a return is processed for replacement or refund in the EU, UK, AU, and NZ, we initiate a request to the warehouse for generating a shipping/return label. The warehouse coordinates with the respective regional carrier to create the labe
The following process outlines how to manually create a label on the FedEx website (not from the “Return Shipping Label” link). This method is primarily used for creating CA labels. However, if the Return Shipping Label portal is unavailable or unusa
When processing returns for warranty replacements or refunds in the US, utilize the “Return Shipping Label” portal to generate a label for customers. Once you enter the required information, you can download a PDF of the return label to accompany the
Step 1: Verify Eligibility. Step 2: Gather Required Information (if unavailable). Step 3: Determine Return Type. Step 4: Initiate Return Process. Step 5: Close the Case: Ensure all documentation related to the return request is updated and closed in