Product Support
Full Factory Reset and Re-Pairing Process (IOS Devices)
Step 1: Reset the PowerDot(s). Step 2: Remove All PowerDot(s) Paired to the App. Step 3: Remove/Forget/Unpair All PowerDot(s) from the Apple Device’s Bluetooth. Step 4: Begin the Re-Pairing Process.
Full Factory Reset and Re-Pairing Process (Android Devices)
Step 1: Reset the PowerDot(s). Step 2: Remove All PowerDot(s) Paired to the App. Step 3: Remove/Forget/Unpair All PowerDot(s) from the Android Device’s Bluetooth. Step 4: Begin the Re-Pairing Process. Please follow all of the mentioned steps in the r
Setting Up Device Sharing on the PowerDot App (IOS Devices)
The PowerDot app offers “Device Sharing” for Apple users (not available for Android) with up to 4 other Apple users. To access Device Sharing, follow these steps:. Preparation. Steps to Set Up Device Sharing. Completion.
Clearing Connectivity Issues (Android Devices)
Clearing the Bluetooth Cache. Factory Reset and Re-Pairing Process for PowerDot(s). If the issue persists, a factory reset may improve connectivity to your Android phone. Follow the steps below:. Step 1: Reset the PowerDot(s). Step 2: Remove All Powe