At Therabody, we understand that sometimes products may need to be returned for various reasons. Whether customers purchased an item from our online store at www.therabody.com or from one of our retail or Reset locations, we aim to make the return pr

At Therabody, we understand that sometimes products may need to be returned for various reasons. Whether customers purchased an item from our online store at www.therabody.com or from one of our retail or Reset locations, we aim to make the return process as simple as possible. Here&apos;s everything customers need to know about our <a href="https://www.therabody.com/us/en-us/return-policy/" rel="noopener noreferrer" target="_blank">returns policy</a>:&#xA0;Return Period: Customers can return an item within 30 days of receiving it.&#xA0;Return Shipping:&#xA0;Therabody covers the cost of standard return shipping. Condition of Returned Products: Products must be returned in &quot;like new&quot; condition with all original packaging and accessories. Items returned after the 30-day period or not meeting these criteria will not be accepted. &#xA0;Exchanges: Currently, we are unable to offer exchanges by mail.&#xA0;Purchases from Other Retailers: If a customer purchased a Therabody product from another retailer, please refer to their return and refund policies for the return process.&#xA0;Non-Eligible Items: Personalized items, refurbished devices, and products marked as final sale are not eligible for returns. Some products may not qualify for free returns, as indicated on their product pages.&#xA0;Proof of Purchase: Returns must be accompanied by proof of purchase. Returns lacking proof of purchase may be denied.&#xA0;Partial Refunds: If a returned product does not meet the &quot;like new&quot; condition criteria, we may issue a partial refund based on the extent of wear, damage, or missing parts.&#xA0;In-Store Purchases: Products bought in-store at Therabody-operated retail and Reset locations cannot be returned online.&#xA0;Damaged or Defective Products: Damaged or defective products may be returned to Therabody under our <a href="https://www.therabody.com/us/en-us/warranty-support/">Limited Warranty.</a>&#xA0;Validation and Approval: All returns are subject to validation and approval at Therabody&apos;s discretion.&#xA0;Fraud Prevention: We reserve the right to reject future transactions or returns in cases of potential fraud or abuse of our return policy, including excessive or unreasonable returns.&#xA0;How does Therabody define &quot;like new&quot; condition? The product should be free from any signs of wear, damage, or alteration. Specifically, it should not have scratches, dents, stains, or any other visible flaws that would detract from its appearance or functionality. Additionally, all original accessories and packaging should be included with the product.&#xA0;

What is the Therabody Return Policy?

At Therabody, we prioritize ensuring the satisfaction and confidence of our customers in the products they purchase from us and our authorized resellers. Our Limited Warranty aims to outline the rights and responsibilities between Therabody and the c

At Therabody, we prioritize ensuring the satisfaction and confidence of our customers in the products they purchase from us and our authorized resellers. Our Limited Warranty aims to outline the rights and responsibilities between Therabody and the customers product(s). This article serves as a comprehensive guide to our&#xA0;<a href="https://www.therabody.com/us/en-us/warranty-support/" rel="noopener noreferrer" target="_blank">warranty terms and conditions.</a> Agreement to Warranty Terms:By using a Therabody product, customers agree to be bound by the terms of its Warranty.&#xA0;Warranty Period:The Warranty Period begins on the date of delivery and covers defects in materials and workmanship when products are used normally in accordance with Therabody&apos;s published guidelines. The duration of the Warranty Period varies based on the type of product:&#xA0;<ul><li>Devices: 1-Year Warranty</li><li>Devices (UK/EMEA): 2-Year Warranty</li><li>Attachments and Accessories: 90-Day Warranty</li></ul>&#xA0;Warranty Exclusions:The Limited Warranty does not cover certain circumstances, including but not limited to:&#xA0;<ul><li>Products purchased from unauthorized resellers or distributors.</li><li>Damage resulting from abuse, misuse, negligence, accidents, alterations, or accidental damage.</li><li>Cosmetic damage, unless caused by a defect in materials or workmanship.</li><li>Normal wear and tear or failure to follow product instructions.</li><li>Unauthorized repairs or modifications.</li></ul>&#xA0;Warranty Claims:Customers can initiate a warranty claim by contacting Therabody&apos;s Customer Service team. Before receiving warranty service, proof of purchase details may be required. If a product is determined to be defective within the Warranty Period, Therabody will replace it at its sole discretion.&#xA0;Certified Refurbished Product Warranty:Certified Refurbished products sold by Therabody are covered by a 1-Year Warranty from the delivery date. These products may show minor signs of use but are free from defects in material and workmanship.&#xA0;&#xA0;Conclusion:Our Limited Warranty is designed to provide customers with assurance and support in the event of product defects. We strive to uphold the highest standards of quality and service.&#xA0;&#xA0;

What is the Therabody Warranty Policy?

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