Therabody Retail/Reset stores can now assist customers with warranties, returns, and general information, among others, in close collaboration with Customer Service.Retail/Reset CS Support team will be available to assist Monday-Sunday 4am-8pm pst
Step 1: Review the customer’s feedback and experience. Positive feedback, like expressing congratulations or giving praise to a specific store representative, will usually only be passed on to the correct department. However, when reviewing the custo
1. Request Initiation. 2. CS Review and Case Creation. Important Considerations:
Overview:. Customers visiting Therabody Retail/Reset Stores seeking assistance with warranty replacements or reshipments for lost or missing goods can receive immediate support to ensure prompt resolution and customer satisfaction. This process outli
Overview:. Therabody Retail/Reset Stores often contact Customer Service (CS) to initiate return (refund) requests or seek follow-up on refund scenarios involving customer transactions. This process outlines the steps CS takes to manage these inquirie