What is the Therabody Price Adjustment Policy?Updated a year ago
At Therabody, we aim to provide exceptional customer service and support. To ensure clarity regarding our pricing and discount policies, this article outlines our approach to price matching and the application of forgotten coupon codes.
Price Matching Policy:
Therabody does not offer price matching for products purchased through our official channels, including our website (www.therabody.com) and authorized resellers. While we strive to offer competitive pricing and value to our customers, we are unable to match prices offered by other retailers or competitors.
Forgotten Coupon Codes:
We understand that customers may occasionally forget to apply coupon codes during the checkout process. In such cases, we are committed to helping ensure customers receive the benefits they are entitled to. Our Customer Service team is available to help customers apply forgotten coupon codes to their orders, provided the following conditions are met:
- Timeframe: Forgotten coupon codes can only be applied if the customer contacts our Customer Service team within 7 days after placing the order.
- Verification: Customers must provide sufficient proof of the forgotten coupon code, such as the code itself or information regarding the promotion associated with the coupon.
- Eligibility: Forgotten coupon codes can only be applied to eligible products and orders as determined by Therabody. Certain exclusions or limitations may apply.
Conclusion:
While Therabody does not offer price matching, we are committed to assisting customers who have forgotten to apply coupon codes to their orders. By contacting our Customer Service team within 7 days of purchase and providing necessary verification, customers can receive the benefits of their forgotten coupon codes.