How to Obtain Proof of DeliveryUpdated a year ago
Step 1: Access the DHL website.
Navigate to the DHL website specific to your country or region.
Step 2: Locate the Tracking Section.
Find the section on the DHL website where you can input the tracking number.
Step 3: Enter the Tracking Number.
Enter the tracking number provided for the shipment you want to track.
Step 4: View Shipment Details.
Once you've entered the tracking number, you'll be directed to a page displaying detailed shipment information, including the delivery status.
Step 5: Find Proof of Delivery (POD) Option.
Look for an option to view or download the Proof of Delivery (POD). This typically includes information such as:
- Delivery Date
- Delivery Time
- Recipient's Name
- Signature of Recipient (if available)
- Delivery Address
Step 6: Download or Print the POD.
Download the POD document or print it directly from the DHL website.
Step 7: Save the POD.
Save the POD document for your records or for further processing related to the shipment.
Step 8: Upload POD to Your Case (if required).
If you need to submit the POD as part of a case or for verification purposes, upload the saved document to the relevant platform or system.