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How to Obtain Proof of DeliveryUpdated a year ago

Step 1: Access the DHL website.

Navigate to the DHL website specific to your country or region.

Step 2: Locate the Tracking Section.

Find the section on the DHL website where you can input the tracking number.

Step 3: Enter the Tracking Number.

Enter the tracking number provided for the shipment you want to track.

Step 4: View Shipment Details.

Once you've entered the tracking number, you'll be directed to a page displaying detailed shipment information, including the delivery status.

Step 5: Find Proof of Delivery (POD) Option.

Look for an option to view or download the Proof of Delivery (POD). This typically includes information such as:

  • Delivery Date
  • Delivery Time
  • Recipient's Name
  • Signature of Recipient (if available)
  • Delivery Address

Step 6: Download or Print the POD.

Download the POD document or print it directly from the DHL website.

Step 7: Save the POD.

Save the POD document for your records or for further processing related to the shipment.

Step 8: Upload POD to Your Case (if required).

If you need to submit the POD as part of a case or for verification purposes, upload the saved document to the relevant platform or system.

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