How to Locate an OrderUpdated a year ago

Overview

This guide outlines the process of finding an order within NetSuite using the global search feature. Whether you're searching by order number, customer name, or other identifiers, NetSuite's global search streamlines the task of locating and managing orders efficiently.

Steps to Locate an Order

1. Navigate to the Global Search Bar:
   • Begin by locating the global search bar at the top of the NetSuite interface.

2. Enter Order Number or Customer Name:
   • In the global search bar, input the Sales Order number, SFCCID Number, or the customer's name associated with the order you want to find.

Screenshot: Example of the global search bar in NetSuite.

3. Select Relevant Search Result:
   • As you type, NetSuite will provide auto-suggestions. Choose the most relevant result from the drop-down menu.

Screenshot: Example of search results dropdown in NetSuite.

4. Access and Manage the Sales Order:
   • Click on the entry corresponding to the sales order to open its detailed view.
5. Explore Order Details:
   • Once inside the order details page, review and update various aspects such as items, quantities, and customer information.

Screenshot: Example of order details view in NetSuite.