Heat Function Not WorkingUpdated a year ago

1. Is the heat function not working?

• Yes:
  • Possible Root Cause: Button issue or not being pressed
    • Suggested Action: Ensure heat button LED indicator is on.
  • Possible Root Cause: User experience
    • Suggested Action: Increase heat intensity by heat button.
  • Possible Root Cause: Device issue
    • Suggested Action: If within warranty, begin the replacement process.

 For steps on how to complete a warranty replacement, click here.