Bluetooth Connectivity IssueUpdated a year ago

1. Cannot connect to app or device not working?

• Yes:
  • Possible Root Cause: Firmware not latest version
    • Suggested Action: Update device firmware and try again.
  • Possible Root Cause: Phone version or system not supporting connectivity
    • Suggested Action: Try using another system phone; if Android fails, try iOS.

For steps on how to complete a warranty replacement, click here.